Traffic Coordinator

Reports to: Producer
Education: Bachelors degree in Communications or related field
Experience: 2 – 4 years of experience managing some aspect of Web projects from definition through launch in a small- or large-scale, commercial-quality, Web-retailing environment

The Traffic Coordinator position is perfect for someone interested in developing a real sense of creative production within a fast paced online environment. Work spans across all site product areas. His/Her focus will be on managing small to mid-size projects that support retail business goals. The Traffic Coordinator will work closely with Production team, Sales team, Creative Team, Clients and Suppliers to get projects started quickly, scheduled, updated, and keep projects running effectively and efficiently through the Agency.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1.Project Management (70%)
- Leads cross functional teams on small to mid-size projects and contributes on larger scale projects with influence from a Producer or manager
- Keeps projects on track, facilitates handoffs from one functional area to another, raises red flags, asks for help identifying dependencies and risks, and looks to manager for guidance to understand the business impact and decisions made during the project
- Gathers and analyzes project information, assesses complex issues and recommends solutions, manages the design and production process and manages organizational tasks for small projects
- Supports projects by creating appropriate internal documentation and effectively communicate goals, issues, timelines, etc. to team
- Maintains Master Project Schedule (Multiple simultaneous projects)
- Participates in review sessions with Production, Clients and Suppliers

2.Maintenance (30%)
- Supports Producer in various aspects of media management via set-up in ad serving tool and managing asset handoffs for twice weekly updates

REQUIRED QUALIFICATIONS:

1. Competencies: Skills, knowledge, & abilities
Functional Competencies:
- Understands Creative and web product development lifecycle
- Adheres to agreements & creative briefs
- Ability to create well-thought out project plans with influence from Producer or manager
- Ability to gather, synthesize and drive resolution of projects from a cross-functional team
- Manages individual project pieces in a collaborative environment to ensure deadlines are met
- Demonstrates ability to thrive in a fast-paced, fluid environment
- Dedication to following style guides and processes to the smallest detail
- Knowledge of Microsoft Excel, Project, and Power Point programs. Experience with Outlook

2. Interpersonal Competencies:
- Excellent written/oral communication with the ability to write effective documents and work with manager on making effective presentations
- Possesses understanding of business environment and demonstrates good decision making skills: escalate conflicting issues when they arise, possess knowledge of how and when to follow through on issues and what method is most appropriate (email, meeting, phone)
- Asks for assistance when needed
- Demonstrates willingness to contribute to overall team success by participating in projects that will enhance the team capabilities
- Enjoys working collaboratively on multi-functional teams
- Open to feedback
- Manages time accurately and effectively
- Attention to detail and good follow through
- Flexible, organized, and able to handle competing priorities

3. Leadership Competencies:
- Demonstrates integrity, maturity and a constructive approach to challenges
- Fosters and maintains core values and client service standards
- Demonstrates leadership with regard to fast paced, deadline driven environment and alerts team/manager to issues as they arise
- Seeks manager input on decisions but prepares by having a solution in mind in addition to highlighting the problem
- Works in a team environment while being provided close direction and guidance